Mr. Ferguson felt his garage door almost seemed to be heavier than before, as it seemed to have a hard time lifting and shut very hard.
The issue didn’t come from Mr. Ferguson’s garage door itself, rather one of the torsion garage door springs that had broken. Without it to help lift the weight of the door, the system had begun to strain to do so. We released the tension to remove the remains of the broken spring and replace it. Our team then tested the balance of the door.
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